- #Dell xps 13 wireless mouse drivers#
- #Dell xps 13 wireless mouse update#
- #Dell xps 13 wireless mouse Bluetooth#
- #Dell xps 13 wireless mouse windows#
It started up normally as if nothing happened. It wouldn't start back up right away so I let it cool down for an hour. I had to hold the power button down for 10 seconds before it shut off. The screen was black and the charging light repeated four, short, amber blinks followed by one, long, white blink. Third, one morning, I came back to my sleeping laptop after I closed the lid for the night and it was so hot that I couldn't touch the bottom of the laptop for more than a second before burning my fingers. Before the 1.1.4 BIOS update, disabling the power management for the Goodix fingerprint device in the device manager fixed the bluescreen issue. When I investigated the bluescreen minidump, it hinted at an issue with the fingerprint sensor. When I first got the laptop, it would bluescreen after a while in sleep mode, but that has not happened since the 1.1.4 BIOS upgrade. Same with the fingerprint sensor if I try to register another finger in the control panel. If I then try to use the camera in any application, it will report that no camera is found. I can get past the lock screen with my pin.
#Dell xps 13 wireless mouse windows#
I immediately notice this if I try to use my fingerprint or face to log back on using Windows Hello and it fails. Second, the fingerprint reader and camera stop working if the laptop is put to sleep for a while. It most often happens when the USB-C power cable is connected or disconnected and the laptop is left idle for a while.
#Dell xps 13 wireless mouse Bluetooth#
In addition to the Bluetooth lag, my touchpad stops working sometimes and may or may not wake up from its stupor if I wildly pass my fingers back and forth across its surface. My 9310 has had power issues from day one. I too am having the exact same issue with my two Bluetooth mice (MX Master 3 and M535). It's a great summary of what people have found so far. Not a big deal if there's one shock, but the whole day's worth accumulates and wears you down. It may seem like a minor thing, but it's like getting repeatedly shocked with static over and over all day. I challenge anyone to deal with this through a work day and not be totally frustrated. As of this moment, I'm quite confident that a solution is not known. It's clearly a problem with the XPS 9310. Rolling back to a fairly old version of Windows (1904).Toggling the option "Scroll Inactive Windows".Turning off the option "Allow the computer to turn off this device to save power." At various levels in the Device Manager chain of devices:.In an effort to collate all potential solutions, here are links to things I’ve tried without effect: It seems to have ruled out the pointing device and Logitech drivers, which are the only other things I can see causing problems. None of the above pointed to anything other than on-board bluetooth/OS combination. Disabled internal Bluetooth and used an external USB Bluetooth adapter.Connected another Bluetooth pointing device to the XPS 9310 (Logitech ERGO M575), same issues.Connected the Logitech MX Ergo to other computers via Bluetooth (Precision 5540 and XPS 9650), no issues.Connected the Logitech MX Ergo to the XPS 9310 via Unifying Receiver, no issues.In an effort to isolate the portion of the system that is failing, I tried the following A-B comparisons:
#Dell xps 13 wireless mouse drivers#
Didn't use Dell's driver sets, instead downloaded drivers directly from vendor websites (Killer, Intel, etc.).Tried using the Killer (Rebrand) versions of the drivers.Tried using the Intel (Manufacturer) versions of the drivers.